> Operational & Administrative Systems 

Operational & Administrative Systems 

Digital platforms for claims, revenue workflows, engagement operations, and administrative efficiency across hospitals and diagnostic networks.

Designed for operational, financial, and administrative workflows

Portfolio Overview

Intelligent Operations & Revenue Ecosystem

The Operational & Administrative portfolio focuses on automating high-friction administrative and revenue workflows across hospitals and diagnostic networks. The ecosystem includes AI-driven claims processing, pre-authorisation and eligibility management, engagement operations, and AI-assisted contact center capabilities—designed to reduce manual effort, delays, and operational leakage. 

Product Stack

Operational & Revenue Management Systems

Modular platforms designed to streamline claims, engagement operations, and administrative workflows across healthcare organizations.

TDAI ClaimIQ – AI Claims Processing

AI-driven claims automation covering document ingestion, policy and rule validation, clinical consistency checks, designed to reduce denials, shorten turnaround time, and improve cash flow visibility. 

TDAI Pre-Authorisation & Eligibility Management

Automated eligibility verification and pre-authorisation workflows using insurer rules, package logic, and clinical validation to minimize delays, rework, and manual follow-ups. 

TDAI Healthcare CRM

A unified engagement operations platform managing referrals, outreach, follow-ups, and relationship workflows across hospitals and diagnostic networks. 

TDAI AI Contact Center

AI-assisted contact center supporting patient queries, appointment coordination, follow-ups, and administrative interactions at scale—integrated with patient and operational systems. 

TDAI Digital Marketing & Web Enablement

Optional digital outreach and website capabilities designed to integrate with the AI Patient Assistant and patient engagement workflows. 

TDAI Custom AI Agents

Configurable AI agents supporting orchestration, workflow coordination, internal automation, and cross-system actions across operational and administrative processes. 

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Platform Principles

Designed for Operational Efficiency

AI is embedded directly into administrative workflows to reduce manual effort, accelerate processing, and improve operational visibility. 

Automation Across High-Friction Workflows

Reduces manual handling across claims, authorisations, engagement, and administrative operations.

Integrated Across the TDAI Ecosystem

Works seamlessly with TDAI clinical, patient, diagnostic, and IoT platforms.

Compliance & Standards Ready

Supports NHCX – India, insurer integrations, audit trails, and regulatory requirements. 

Scales With Organizational Growth

Suitable for single facilities, hospital groups, and multi-location diagnostic networks.

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